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Name: Accelerating Sales Pipelines with AI in Dynamics 365
Exam Code: AB-210
Certification: Microsoft AI Business Solutions
Vendor: Microsoft
Total Questions: 69
Last Updated: Sep 12, 2026
Page:    1 / 14      
Total 69 Questions | Updated On: Sep 12, 2026
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Question 1

A company uses Dynamics 365 Sales to manage opportunities using a custom form.

Sellers spend significant time manually reviewing information about opportunities before contacting

customers.

You need to reduce the time required for reviewing opportunities.

What should you add to the form? 



Answer: A

Question 2

A company plans to deploy a Dynamics 365 Sales Hub app.

An administrator creates a Power Platform environment with the following configuration:

. The environment does not have a database.

· The environment is a sandbox environment.

. Access to the environment is restricted to a security group.

. The administrator has the System Administrator role.

You need to ensure that the administrator can deploy Dynamics 365 Sales.

Which two actions should you perform? Each correct answer presents part of the solution. Choose

two.

NOTE: Each correct selection is worth one point. 


Answer: B,C

Question 3

You are the Dynamics 365 Sales administrator for an electronics company.

The sales team is having difficulty locating different products in the same category — for instance, all

versions of flat screen TVs available.

You need to organize the products in a way that makes it easier for the sales team to search for

products.

What should you use? 


Answer: D

Question 4

The remote sales workforce of your organization has been using the integrated Teams chat to

collaborate internally. To save time, you indicate to the sales leader that suggested contacts can be

displayed when a seller starts a new connected chat.

The sales leader asked you to configure the ability to use suggested contacts.

Which three rules does Dynamics 365 provide as default options to use for suggesting contacts? Each

correct answer presents a complete solution. Choose three.

NOTE: Each correct selection is worth one point.


Answer: A,D,F

Page:    1 / 14      
Total 69 Questions | Updated On: Sep 12, 2026
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