MB-260 Practice Online

Question 1

You need to fix the problem with exports to Dynamics 365 Sales.

What should you do?

A : Verify the segment for export does not contain more than 100,000 members.

B :

Verify the schedule run setting for the export is set to “on.”

C : Add the Dynamics 365 Sales Contact entity to the profile unification process.

D : Add a field for loyalty system email address in Dynamics 365 Sales.

Answer: A

Question 2

You are a Customer Data Platform Specialist. You successfully installed the Customer Card Add-in and the

required add-in control in Dynamics 365 Sales app. You need to show customer enrichment data from

audience insights in the Dynamics 365 Sales application.

Which two statements must be true for you to show the required data on a Customer Card Add-in control?

Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A : Customer details control is successfully installed and added to the Contact form.

B : Active enrichment is applied to customer profiles.

C : Contacts from Dynamics 365 Sales are included in the audience insights unification process.

D : Measure Control is successfully installed and added to the Contact form.

Answer: B,C

Question 3

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You are a Customer Data Platform Specialist. Your company's information technology department already ingested a CSV file with column names in the first row into audience insights. You are asked to clean and transform the data to get it ready for unification.

What can you do to satisfy the requirements?

Solution: Clean the data by changing columns with numbers to integer number format, which includes fields such as price, number of purchases, and postal code.

You should convert primary key to integer number field if it contains only numbers. Click `Next` and your data is now ready for unification.

Does this meet the goal?

A : Yes

B : No

Answer: B

Question 4

The measure TotalSpendPerCustomer is set up in Microsoft Dynamics 365 Customer Insights to indicate the

total amount the customer spent. The marketing team wants to better understand the measure and set up a

suggested segment for the measure.

After a new data source is added and configured with new transactions, the TotalSpendPerCustomer is

updated with this new data.

You need to ensure the suggested segment based on the TotalSpendPerCustomer measure is refreshed.

Which two actions should you perform? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A :

Refresh all measures.

B :

Refresh the segment suggestion.

C : Edit the configuration of the measure and save the measure.

D : Edit the attribute of the segment suggestion and save the suggestion.

Answer: B,D

Question 5

Note: This question is part of a series of questions that present the same scenario. Each question in

the series contains a unique solution that might meet the stated goals. Some question sets might have

more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these

questions will not appear in the review screen.

Your organization is using Microsoft Dynamics 365 Customer Insights as a Customer Data Platform.

You are in the process of matching the entities as part of the data unification task. You completed all the steps

in the match phase and selected Run to start the process.

While the matching algorithm is running in the background, you realize that you need to make some

configuration changes in one of the match rules you created.

Solution: Select the status of the job, select Draft job on the Progress details pane, and make the required

changes.

Does this meet the goal?

A : Yes

B : No

Answer: B

Name:	Microsoft Dynamics 365 Customer Insights (Data) Specialist
Exam Code:	MB-260
Certification:	Microsoft Certified Customer Data Platform Specialty
Vendor:	Microsoft
Total Questions:	188
Last Updated:	Apr 25, 2024

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