ITIL-4-CDS Practice Online

Question 1

What role does continuous improvement play in planning and building a service value stream?

A : It is irrelevant to the process

B : It is optional and depends on the organization's preference

C : It is crucial for optimizing the service delivery process

D : It is only necessary during the initial design phase

Answer: C

Question 2

6. Which methodology or framework can be used to build a service value stream?

A : Scrum

B : DevOps

C : Lean

D : Agile

Answer: C

Question 3

How does the Service Level Management practice contribute to the creation, delivery, and support across the SVS and value streams?

A : Establishing communication channels for service level reporting

B : Defining, negotiating, and documenting SLAs

C : Analyzing service performance against agreed SLAs

D : Identifying improvement opportunities in service levels

Answer: B

Question 4

How does the Information Security Management practice contribute to the creation, delivery, and support across the SVS and value streams?

A : Monitoring and evaluating security incidents and breaches

B : Conducting regular security awareness training for employees

C : Documenting and communicating security policies and processes

D : Implementing security measures to protect confidentiality, integrity, and availability of information

Answer: D

Question 5

Which ITIL practice focuses on the effective and efficient handling of all changes in an organization's infrastructure, service and production environments?

A : Release management

B : Service configuration management

C : IT asset management

D : Change enablement

Answer: D

Name:	ITIL 4 Specialist: Create, Deliver and Support
Exam Code:	ITIL-4-CDS
Certification:	Peoplecert ITIL
Vendor:	PEOPLECERT
Total Questions:	231
Last Updated:	May 16, 2024

Download Demo ITIL-4-CDS Dumps

Create Account

Password Recovery

ITIL-4-CDS Practice Online

Download Demo ITIL-4-CDS Dumps

Member Login

Create Account

Password Recovery

ITIL-4-CDS Practice Online