6210 Practice Online

Question 1

In a customer's Local Area Network, some segments in the network do not allow multicast for transmitting data.

When configuring the Contact Center Manager Administration (CCMA) using the RTR (Real-Time Reporting) Registry Settings, how can network bandwidth usage be limited?

A : In the Minimum Unicast Sessions box, type the minimum number of simultaneous unicast sessions that the server is directed to allow.

B : In the Maximum Unicast Sessions box, type the maximum number of simultaneous unicast sessions that the server is directed to allow.

C : In the Output Rate box, type the minimum number of simultaneous outputs that the server is directed to allow.

D : In the Output Rate box, type the maximum number of simultaneous outputs that the server is directed to allow.

Answer: B

Question 2

For Avaya Aura Contact Center R7, which three statements regarding the Windows installation is true? (Choose three.)

A : Avaya Aura Contact Center Release 7 is supported on Microsoft Windows Server 2008 R7.

B : Customers upgrading to Avaya Aura Contact Center Release 7.x, must migrate to a new Microsoft Windows Server 2012 R2 operating system.

C : Avaya Aura Contact Center Release 7 is supported on the Microsoft Windows Server 2012 R2 operating system.

D : A Microsoft Windows Server 2012 R2 operating system product key is required.

Answer: B,C,D

Question 3

Which tool displays the status counts for each multimedia contact type?

A : Contact Center Database Dashboard

B : Multimedia Data Management

C : Multimedia Dashboard

D : Contact Center Database Maintenance

Answer: B

Question 4

After you complete the Avaya Aura Contact Center (AACC) installation, you should perform a backup.

From the Contact Center Database Maintenance utility, which two menu options are used to perform the backup?

A : Select Location and Immediate Backup

B : Map Drive and Immediate Backup

C : Backup Drive and Immediate Backup

D : Backup Location and Immediate Backup

Answer: D

Question 5

You are preparing to activate the Agent Desktop Displays (ADD) tool in the call center.

Which protocol is a prerequisite for ADD in the Avaya Aura Contact Center (AACC) environment?

A : Multicast or unicast communication from the CCMS to Contact Center Manager Administration (CCMA)

B : Unicast communication from the CCMS to the client PCs

C : Multicast from Contact Center Manager Administration (CCMA)

D : RSM Compression (Real-Time Statistical Multicast) option that is enabled from the Contact Center Manager Server (CCMS)

Answer: D

Name:	Avaya Aura Contact Center Implementation
Exam Code:	6210
Certification:	Avaya Aura
Vendor:	Avaya
Total Questions:	125
Last Updated:	May 16, 2024

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