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Question 1

Your customer has a group of technicians who are working in the following rotating shifts:

- Two consecutive weeks: Monday through Friday from 8 AM to 5 PM

- Next two consecutive weeks: Monday through Friday from 9 AM to 6 PM and also Saturday from 11 AM to

1 PM

- During the Monday through Friday shifts, lunch is every day at 1 PM.

Which configuration supports this rotating shift requirement?

A : Create one work schedule with three shifts. Two of those shifts must include a repeating activity for lunch

B : Create a work schedule with three shifts. Each shift must include a repeating activity for lunch.

C : Create one shift with two "working time" calendars and include a repeating activity for lunch.

D : Create one shift with two work schedules. Each work schedule must include a repeating act for lunch.

E : Create a work schedule with two shifts. Each of those shifts must include a repeating activity for lunch.

Answer: A

Question 2

A technician has been assigned a scheduled activity that he or she needs to perform later in the day.

Their company has a policy that their technicians perform some advance testing as an administrative task prior

to the activity.

Which option would enable them to account for their time performing these tasks?

A : selecting "Prework" from within the activity In OFSC Mobility

B : adding a new "Prework" custom property to the "Edit/View activity" context in OFSC Mobility

C : creating a "start-after" link template between the preliminary work and the scheduled work

D : creating a "start-before" link template between the preliminary work and the scheduled work

Answer: B

Question 3

Which three Resource Type Roles can share work skills, inventory, and geolocation in teamwork?

A : Tool

B : Bucket

C : Organization Unit

D : Field Resource

E : Vehicle

Answer: A,D

Question 4

While most field resources for a particular company should see the countdown that displays the estimated time

remaining for an activity in Oracle Field Service Cloud (OFSC), their 'contractor resources' that only perform

periodica work should NOT see it.

Which configuration supports the requirement to hide the countdown timer for those 'contractor resources' that

do NOT need to see it when they are working on their assigned activities?

A : Assign the 'contractor resources' to a Resource Type where the 'Display the remaining activity time' feature is disabled.

B : Assign the 'contractor resources' to a User Type where the 'Display the remaining activity time' feature is disabled.

C : Set the visibility condition for the Activity Timer context to 'show* for the User Types that need it, but exclude the ones assigned to the 'contractor resources'.

D : Set the visibility condition for the Activity Timer context to 'hidden' for the 'contractor resources' assigned User Type.

Answer: A

Question 5

A customer has found that there are some instances where their technicians have recorded either exceptionally

short (for example, "one-minute-wonders") or long (for example, they forgot to set the status to "complete")

activity durations.

Given the importance of accurate data in a time-based self-learning system, which two constraints are in place

and can be modified to ensure that outlier circumstances such as these do not affect future activity duration

estimations?

A : "Minimum relevant duration time in minutes" and "Maximum relevant duration time in minutes"

B : "Personalize the estimation of activity duration" and "Initial ratio of activity duration"

C : "Lower limit for personal ratio to calculate duration" and "Upper limit for personal ratio to calculate duration"

D : "Minimum relevant travel time in minutes" and "Maximum relevant travel time in minutes"

Answer: A,B

Name:	Oracle Field Service 2023 Implementation Professional
Exam Code:	1Z0-1003-23
Certification:	Oracle Cloud
Vendor:	Oracle
Total Questions:	135
Last Updated:	Apr 22, 2024

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