OmniStudio-Consultant Practice Online

Question 1

A company needs a guided process for their internal support department that will provide the following

functionality:

• Allow the user to enter their employee id

• Retrieve name, mobile phone, title, and email using the employee id

• Display the user's details on a page

• On another page, allow the user to enter case details, including subject, category, severity, and description

Which three elements should the consultant recommend to meet these requirements using an OmniScrip?

Choose 3 answers

A : Messaging

B : DataRaptor Post Action

C : Calculation Action

D : DataRaptor Extract Action

E : Steps

Answer: B,D,E

Question 2

A business is creating an agent console with FlexCards to provide a 360° view of their customers. The

business wants the following information displayed:

• Account information including account name, phone, and website

• Active opportunities related to the account

• Active contracts related to the account

• The ability to view and renew contracts

An Integration Procedure will be used to retrieve Account, Opportunity, and Contract data.

How should the consultant design the FlexCards to meet these requirements?

A : Parent FlexCard with multiple Child and Card Actions

B : Parent FlexCard with multiple Child and different Card States

C : Parent FlexCard with single Child and multiple Card States

D : Parent FlexCard with single Child and Card Actions

Answer: A

Question 3

Which OmniStudio tool can be used to invoke scheduled jobs?

A : Integration Procedure

B : DataRaptor Extract

C : DataRaptor Load

D : Calculation Procedure

Answer: A

Question 4

A company needs to generate invoices when contracts reach an approved status. Users should initiate the

invoice generation process from the contract page, but the option should not appear until the contract reaches

the approved status. After the invoice is generated, it should be sent to the customer for signature.

What three tools should be used in the solution the consultant recommends to meet these requirements?

Choose 3 answers

A : OmniScript

B : Interaction Launcher

C : FlexCards

D : OmniStudio Action

E : DataRaptor

Answer: A,C,E

Question 5

When a customer wants to buy a new device, a discounted rate can be applied after considering the number

lines and internet coverage on their current plan.

Which OmniStudio tool could a consultant recommend to get the discounted rate?

A :

DataRaptor Turbo

B :

OmniStudio Action

C :

Calculation Matrices

D :

DataRaptor Transform

Answer: C

Name:	Salesforce Certified OmniStudio Consultant (WI24)
Exam Code:	OmniStudio-Consultant
Certification:	OmniStudio Consultant
Vendor:	Salesforce
Total Questions:	118
Last Updated:	May 16, 2024

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