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| Name: | Collaboration Communications Systems Engineer |
| Exam Code: | MS-721 |
| Certification: | Microsoft 365 Certified |
| Vendor: | Microsoft |
| Total Questions: | 276 |
| Last Updated: | Sep 04, 2026 |
You have a Microsoft Teams Phone deployment. Users report poor audio calls. You need to investigate which protocol is being used for the affected calls. Which Call Quality Dashboard (CQD) report should you review?
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. You are optimizing a network to better support voice and collaboration workloads in Microsoft Teams. When the users are at a specific corporate site, you need to prevent the users from adding video during calls. Solution: You run New-CsTeamsMeetingPolicy and set the -AllowIPVideo parameter to $False. Does this meet the goal?
You have a Microsoft 365 subscription that uses Microsoft Teams. You need to ensure that guest users can attend webinars. Which type of policy should you create?
You have a Microsoft 365 E5 subscription that is linked to a Microsoft Entra tenant. The tenant contains the Microsoft Teams Rooms accounts shown in the following table.

The Teams Rooms accounts have the Microsoft Exchange Online calendar processing parameters shown in the following table.

You have the devices shown in the following table.

For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.
You have a Microsoft learns Phone deployment. You deploy a Teams device. You need to configure one-touch video calls to be routed to a predefined user. What should you implement?