ITIL-4-Specialist-High-Velocity-IT Practice Online

Question 1

To enhance the effectiveness of information security incident management plans, which high-level approach is recommended?

A : Leverage external expertise by engaging a supplier to independently test the plans and provide improvement recommendations.

B : Employ chaos engineering to regularly test the plans through the controlled injection of security incidents.

C : Ensure ongoing effectiveness by regularly walking through the plans with the relevant teams.

D : Strengthen the plans by incorporating controls designed to prevent, detect, and correct security incidents.

Answer: C

Question 2

There are five key behaviour patterns that reflect organizational needs and the aspirations of practitioners to work in a rewarding environment. These behaviour patterns are intended to appeal to humans’ desire to contribute to something worthwhile, to learn and improve, and to be recognized for their intent and effort.

1 - accept ambiguity and uncertainty

2 - trust and be trusted

3 - think holistically

4 - get entire feedback

5 - continually raise the bar

6 - help get customers’ jobs done

7 - commit to continual learning.

What are NOT some of those behaviours?

A : 1 and 2

B : 3 and 4

C : 1 and 7

D : 6 ad 7

Answer: B

Question 3

Digitally enabled organizations are under particular pressure to continually improve their performance under changeable market conditions.

What is the BEST definition of safety culture?

A : An iterative, timeboxed approach to product delivery that is described as ‘a framework within which people can address complex adaptive problems

B : The ability to recognize, understand, predict, and project the interests, needs, intentions, and experiences of another party, in order to establish, maintain, and improve the service relationship

C : A climate in which people are comfortable being (and expressing) themselves

D : An important component of the organizational culture that defines an organization’s behaviour in service relationships

Answer: C

Question 4

Approaches with Lean characteristics focus on breaking down large pieces of work into smaller batches.

What is CORRECT about Lean approach?

A : Small batch sizes help to increase the disruptive effect of changes on product systems

B : The smaller the change, the lower the initiative of fixing that

C : A short lead time is the best way to ensure quality, customer satisfaction, and employee happiness, and a good way to achieve short lead times is by using small batch sizes of work.

D : Reducing the size of changes will increase the chance that they can not be executed so frequently

Answer: C

Question 5

Approaches with resilient characteristics are focused on maintaining workable availability and performance, and minimizing the effect of incidents. Two examples of approaches with resilient characteristics are site reliability engineering (SRE) and DevOps.

What option is FALSE about DevOps/DevSecOps?

A : Promote the integration of security into the daily work of application development and IT operations, rather than having it as a separate ‘policing’ function

B : The security officer’s role shifts from specifying requirements and monitoring performance, to enabling practitioners to address security concerns

C : It enables things to be done slowly and in low effectiveness, but often involves a challenging leap of faith in trusting practitioners with this task

D : It promotes the proactive monitoring of IT systems in production

Answer: C

Name:	ITIL 4 Specialist High-Velocity IT
Exam Code:	ITIL-4-Specialist-High-Velocity-IT
Certification:	Peoplecert ITIL
Vendor:	PEOPLECERT
Total Questions:	242
Last Updated:	May 14, 2024

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