CRT-251 Practice Online

Question 1

Access to opportunities at Cloud kicks should be restricted. Sales users should only have access to two categories of opportunities: opportunities they own, and opportunities that are tied to accounts they own.

What are two actions a consultant can take to meet the requirement? Choose 2 answers

A : Set opportunity access on the role to View All opportunities associated with their accounts.

B : Set organization-wide defaults for opportunities to Private.

C : Set Territory Management to grant Read access to opportunities owned by others.

D : Set organization-wide defaults for opportunities to Public Read-Only.

Answer: A,B

Question 2

Northern Trails Outfitters (NTO) is ready to start the next phase of its Salesforce implementation. A consultant recommends using Universal Process Notation (UPN) to document the business process maps NTO will use as its guide.

As NTO maps out its processes, which two key principals of UPN should the team keep in mind?

Choose 2 answers

A : Attach supporting information at the detail level.

B : Use symbols of different colors, arrows, and swim lanes for clarity.

C : Limit the number of activity boxes on the screen to 8 to 10.

D : Keep version control and change history at the diagram level.

Answer: C,D

Question 3

During the last requirements meeting. Cloud Kicks team members said they will be taking the next week off to attend a conference.

What should a consultant do in response to this news?

A : Ask the client to sign off on requirements and start the build.

B : Update the solution design while the team is out of the office.

C : Set up two requirements workshops for the following week.

D : Update the project plan and communicate it to stakeholders.

Answer: D

Question 4

Cloud Kicks (CK) has a private Opportunity sharing model and leverages Opportunity teams to extend sharing. Occasionally, a team member's access needs to be removed due to

changes in sales structure.

How can CK revoke Opportunity team access on an ad-hoc basis?

A : REVISE

B : REVISEC. Remove the user's Opportunity team member.

C : Remove the Opportunity team related list from page layouts.

Answer: C

Question 5

Sometimes, sales reps need to create contacts without accounts based on business processes.

What should the consultant take into consideration about these contacts?

A : Contacts without accounts need to be shared through sharing rules

B : Contacts without accounts are shared through the Role Hierarchy.

C : Contacts without accounts are private and only the owner and admin can view them.

D : Contacts without accounts need to be manually shared.

Answer: C

Name:	Salesforce Certified Sales Cloud Consultant (WI24)
Exam Code:	CRT-251
Certification:	Salesforce Certified Sales Cloud Consultant
Vendor:	Salesforce
Total Questions:	238
Last Updated:	May 09, 2024

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