CRT-251 Practice Online

Question 1

Universal Containers has hired a new employee for the Global Sales Leadership team. The employee is intere in fostering friendly competition between account executives, with emphasis on reinforcing activities that dm sales. Historically, for every four prospect meetings held, one sale was generated.

Which action would help support the sales teams?

A : Create subscription reports to send daily prospect meetings planned to the Assigned user for those events.

B : Show a leaderboard on the regional sales dashboards highlighting the account executives who have created the most opportunities.

C : Show a leaderboard on the regional sales dashboards highlighting account executives who have held the most prospect meetings.

Answer: B

Question 2

After completing a successful Sales Cloud rollout to a new business unit at Universal Containers, sales forecasting within Salesforce is inaccurate. Upon closer inspection, some

opportunities appear in the incorrect forecast category.

How should a consultant troubleshoot this issue efficiently?

A : Write a conditional validation rule on the Forecast Category field.

B : Make the Forecast Category a required field on relevant Opportunity page layouts.

C : Create a report to determine the number of opportunities in each forecast category.

D : Verify the Stage to Forecast Category Mappings on the Opportunity object

Answer: D

Question 3

Cloud Kicks (CK) has recently rolled out Sales Cloud. CK uses an enterprise resource planning (ERP) system as its system of record for customer data. When an account has its first Closed Won opportunity, the ERP system should be updated immediately from the account and opportunity records. Which option should the consultant recommend to meet the requirement?

A :

Script the ERP to call a Flow endpoint every 5 minutes to fetch newly won opportunities and their related accounts.

B :

Implement Platform Events to publish Opportunity wins to the ERP, which will call back for opportunity and account Information.

C :

Create an Accounts with Opportunities report filtered on Opportunities won today that the ERP can subscribe to.

Answer: B

Question 4

The Cloud Kicks admin is planning to deploy new functionality as part of its quarterly update process. The consultant has recommended completing the update outside of business hours to avoid impacting users.

Where should the consultant direct the admin to check for scheduled system maintenance?

A : Company Profile

B : Trailblazer Community

C : Trailhead

D : Salesforce Trust

Answer: D

Question 5

Cloud Kicks wants to improve its return on investment (ROI) by creating intelligent processes built on trusted, targeted data. What is a justification for using AppExchange data services?

A : To use Salesforce Surveys to update customers’ data

B : To create customer segments with personas and scoring

C : To activate customizable sales forecasting and lead scoring

Answer: B

Name:	Salesforce Certified Sales Cloud Consultant (WI25)
Exam Code:	CRT-251
Certification:	Salesforce Certified Sales Cloud Consultant
Vendor:	Salesforce
Total Questions:	332
Last Updated:	Nov 06, 2025

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