78950X Practice Online

Question 1

Which statement about the Orchestration Designer Treatment block is true?

A : It is used to connect the caller to voice mail.

B : It is used to play re-assurance messages to the caller.

C : It is used to play music to the caller.

D : It is used to offer the caller a selection prompt.

Answer: A

Question 2

Which two statements about Campus Business Continuity are true? (Choose two.)

A : The active and standby Avaya Contact Center Select (ACCS) servers are in different network subnets and/or campus locations.

B :

The active and standby servers must be in the same location and network subnet using static IP addresses.

C : To support Business Continuity resiliency, the Avaya Contact Center Select (ACCS) agents must each have an associated Windows domain user account in the same Windows domain as the active and standby servers.

D : The active and standby Avaya Contact Center Select (ACCS) must be visualized on the same VMware host servers.

Answer: D

Question 3

Which three skillset configuration data sets are parts of the sample data provisioned with Avaya Contact Center Select (ACCS)? (Choose three.)

A : OB_Skill1

B : Email_Skill1

C : Skill2

D : VM_Skill1

E : Outbound_Skill1

Answer: A,C,D

Question 4

Which three statements about Avaya Contact Center Select (ACCS) Software Appliance deployment are true? (Choose three.)

A : It consists of Avaya Aura Media Server OVA and Avaya WebLM OVA,

B : ACCS Release 7.1 software is available as an Open Virtual Appliance (OVA) file.

C : The ACCS software appliance is supported only on ESXI 6,7 virtualization environments.

D : WebLM OVA must deployed with the Disk Format - Thick Provision Lazy Zeroed.

E : The WebLM server Host ID is obtained from https;//weblm IP address:52233/WebLM/index.jsp

Answer: A,C,D

Question 5

Avaya Contact Center Select (ACCS) uses the TAPI-D Interface to monitor and control the agent endpoint in the IP Office platform. The ACCS solution needs to provide a secure password to use the TAPI-D link.

Which password is required?

A : ACCS Administrator password

B : IP Office System password

C : CCMA Login ID password

D : Agent Login ID password

Answer: C

Name:	Avaya Contact Center Select Implementation and Maintenance
Exam Code:	78950X
Certification:	Avaya Contact Center Select
Vendor:	Avaya
Total Questions:	66
Last Updated:	May 15, 2024

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