1Z0-1038-23 Practice Online

Question 1

Which three elements are available for workflow design on the Insert ribbon?

A : Decision

B : Terminate

C : Return

D : Set Fields

E : Restart

Answer: A,B,D

Question 2

In which two scenarios would you use multiple interfaces?

A : When you need multiple channels enabled such as email, chat, and web self-service

B :

When new business processes need to be supported other than the standard contact center

C :

When multiple languages need to be supported

D :

When your portal needs the support of different channels for login

E :

When your business operates in different lines of business

Answer: A,C

Question 3

How frequently does Oracle release a new version of a product?

A :

Once in four months

B :

Once in six months

C :

Once in three months

D :

Every month

Answer: C

Question 4

Which statement is true about the JavaScript API?

A :

It cannot be used in Custom Object workspaces.

B :

It is available when you use the Connect Common Object Model CCOM for API operations.

C :

It Is available as JavaScript objects and can be exposed through browser controls in a workspace.

D :

It comes with in-built exception handling.

Answer: C

Question 5

Which two statements are true about safe mode in relation to add-ins?

A :

It is a setting that must be enabled at the interface level.

B :

It is enabled automatically if the previous shutdown of the agent desktop application did not happen

normally.

C : It allows an agent desktop to log in to the application with local add-in files.

D :

It allows an agent desktop to log in to the application without any add-ins.

E :

It is a profile setting that must be enabled for a profile.

Answer: B,C

Name:	Oracle Service Center 2023 Implementation Professional
Exam Code:	1Z0-1038-23
Certification:	Oracle Service Center
Vendor:	Oracle
Total Questions:	104
Last Updated:	Apr 22, 2024

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