1D0-1003-23-D Practice Online

Question 1

A customer wants to change the information that displays in the Collaboration window when an activity is

dragged into it.

What needs to be modified to ensure that the preferred activity properties appear?

A : the 'Identify activity by' context

B : the 'Activities' context

C : the 'Activity hint' context

D : the 'Activity details in chat' context

Answer: C

Question 2

Which option must you select when you are associating a preconfigured calendar to a resource that is made up of a combination of shifts and nonworking time?

A : Add a shift to a resource's calendar.

B : Add working time to a resource's calendar.

C : Add a work schedule to a resource's calendar.

D : Add a shift override to a resource's calendar.

Answer: C

Question 3

A customer has technicians with varying degrees of training to perform installation work.

Their current corresponding skill levels are:

Expert level value = 100

Fully Qualified level value = 50

Novice level value = 25

For activities that require expert technicians, there is already an "Installation" work skill in place to identify

those high visibility activities and enforce that assignment rule.

However, another segment of mid-tier installation activities must be assigned to technicians that are at least

novices, but even better if they are considered fully qualified.

Which configuration satisfies the requirement of assigning those mid-tier installation activities?

A : Create a Mid-Tier Installation work skill where its condition has a Required level of 25 and a Preferable level of 50

B : Modify the existing Installation work skill's conditions, setting the Required level to 25, the Preferable level to 50 and creating an additional condition to identify high visibility activities

C : Modify the existing Installation work skill's conditions, setting the Required level to 50, the Preferable level to 25 and creating an additional condition to identify high visibility activities

D : Create a Mid-Tier Installation work skill where its condition has a Required level of 50 and a Preferable level of 25.

Answer: B

Question 4

Your customer is currently closing booking automatically for their Capacity Categories but they want to be

able to close booking per work zone because some of their work zones require additional work preparations.

Which step is required to enable this functionality?

A : If "Work Zone support" is enabled on Business Rules, there are no additional steps required to enable closure of booking per work zone

B : Under Business Rules, enable "Allow closing booking on work zone level".

C : Under Quota > View > Configuration, enable "Allow closing booking on work zone level" for every capacity-enabled bucket.

D : Under Resource & Bucket Info, enable "Allow closing booking on work zone level" for every capacity-enabled bucket.

Answer: C

Question 5

Your customer has technicians in the field and at times they need to move an activity to another technician

using Collaboration.

How do you enable this functionality for your customer?

A : Enable the 'Allow activity move via chat" for the "Technician" User Type.

B : Enable the "Allow activity move from non-scheduled pool to scheduled one" for the "Technician" User Type.

C : Enable the "Allow activity reschedule / move to non-scheduled pool" for the "Technician" User Type.

D : Enable the "Allow inventory move via chat" for the "Technician" User Type.

Answer: C

Name:	Oracle Field Service 2023 Implementation Professional - Delta
Exam Code:	1D0-1003-23-D
Certification:	Oracle Cloud
Vendor:	Oracle
Total Questions:	135
Last Updated:	Apr 25, 2024

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