User-Experience-Designer Practice Online

Question 1

True or false: qualitative data gives you user feedback on the app's qualities and how users feel about them.

A : True

B : False

Answer: A

Question 2

How should you gather feedback on Salesforce?

A : Stop reps in the hallway to see what they think

B : Request that the team email you with any ideas

C : Don't bother. It's already perfect

D : Create a process that you can easily manage and track, such as a survey

Answer: D

Question 3

When testing for keyboard accessibility, which three of these functionalities should be verified?

A : Keyboard Focus is Visible

B : Actionable items receive focus

C : Nonmodal dialogs can be navigated

D : Interactive elements can be navigated

Answer: A,B,D

Question 4

Cloud Kicks is launching a new Salesforce org and wants to test its levels of accessibility, including keyboard navigation. Which detail could be verified by testing keyboard navigation for accessibility?

A : Tabbing order is logical.

B :

Keyboard actions provide audio feedback.

C : Actionable items are highlighted in a specific color.

Answer: A

Question 5

What are examples of how you can measure business performance in Salesforce?

A : Opportunity Win/Loss Ratio

B : Number of active licenses

C : Lead conversion rates

D : A and C

E : B and C

Answer: D

Name:	Salesforce Certified User Experience Designer (WI24)
Exam Code:	User-Experience-Designer
Certification:	Salesforce Designers
Vendor:	Salesforce
Total Questions:	331
Last Updated:	Apr 22, 2024

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