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Name: | Salesforce Certified Sales Representative (SP24) |
Exam Code: | Salesforce-Sales-Representative |
Certification: | Sales Professional |
Vendor: | Salesforce |
Total Questions: | 128 |
Last Updated: | May 21, 2024 |
A sales representative clarifies how a specific customer will benefit from the solution proposed. Which part of a solution unit is the sales rep using?
A sales representative compiled research about a prospect. The sales rep is now ready to set up an initial collaboration session with the prospect. Which session type should the sales rep hold with the prospect?
A sales representative is having a difficult conversation with a customer who is delaying making a decision to move forward without providing much detail. What should the sales rep do to uncover why the customer is delaying the decision?
A customer experiences issues with a product after the sale is complete. The sales representative and service
team were not able to resolve the issue.
What is the best course of action in this scenario?
A sales representative delivers a proposal and is checking in with the prospect on the perceived value and
alignment.
At which stage are they in the sales process?