Total 311 Questions |
Updated On: Sep 03, 2026
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| Name: | Microsoft Dynamics 365 Customer Experience Analyst |
| Exam Code: | MB-280 |
| Certification: | Microsoft Dynamics 365 |
| Vendor: | Microsoft |
| Total Questions: | 311 |
| Last Updated: | Sep 03, 2026 |
Which tool is best for configuring a bulk deletion job in Dataverse?
You manage a Dynamics 365 Sales environment where users can only view and edit their own
records.
User2 is assisting with User1s opportunities while User1 is on vacation. User1 remains the owner of
User1s opportunities.
User2 has reported that they CANNOT update User1s opportunities.
You need to diagnose the issue.
What should you do?
What is required to configure predictive lead and opportunity scoring in Dynamics 365 Sales?
You use the Dynamics 365 Sales mobile app. Users must receive a push notification when they are assigned to a lead record. You need to create the push notification. Which tool should you use?
You are the Dynamics 365 Sales administrator for an electronics company.
The sales team is having difficulty locating different products in the same category - for instance; all
versions of flat screen TV available.
You need to make it easier for the sales team to navigate through products via taxonomy. What should you use?