Energy-and-Utilities-Cloud Practice Online

Question 1

How does Salesforce Energy and Utilities Cloud support customer engagement?

A : By offering real-time market insights to utility companies.

B : By integrating with legacy systems for customer engagement.

C : By providing personalized and proactive customer experiences through various channels.

D : By automating billing and payment processes for customers.

Answer: C

Question 2

What is the purpose of the Work Order object in Salesforce Energy and Utilities Cloud?

A : To track panel installations.

B : To track contractual agreements with customers

C :

To track and manage field service work for utility technicians.

D : To track billing information.

Answer: C

Question 3

Which custom object in Salesforce Energy and Utilities Cloud is used to track energy consumption and metering data?

A : Service Agreement

B : Meter Reading

C : Payment

D :

Communication Log

Answer: B

Question 4

What is the purpose of the Energy Audit object in Salesforce Energy and Utilities Cloud?

A : To track panel installations.

B :

To perform energy assessments and identify efficiency opportunities.

C : To track contractual agreements with customers.

D : To track billing information.

Answer: B

Question 5

What is a best practice for data migration when setting up Salesforce Energy and Utilities Cloud?

A : Migrate all data at once without conducting any data analysis.

B : Ignore data mapping and structure during migration.

C : Perform data cleansing and validation before migrating data.

D : Skip data backup and recovery procedures.

Answer: C

Name:	Energy and Utilities Cloud Accredited Professional (AP-207)
Exam Code:	Energy-and-Utilities-Cloud
Certification:	Salesforce Accredited Professional
Vendor:	Salesforce
Total Questions:	135
Last Updated:	Nov 12, 2025