CMQ-OE Practice Online

Question 1

When an organization is developing a supplier certification process, what type of suppliers should be examined first?

A : Long-term suppliers with good product quality

B : Long-term suppliers with quality product problems

C : New suppliers

D : Suppliers that provide non-critical parts

Answer: A

Question 2

A quality manager has been hired for a new facility that is not yet operational. In preparing the quality function for the facility, which of the following steps should the manager take last?

A : Determine the number of quality staff required for the facility

B : Develop and classify a list of quality characteristics that need to be measured in the facility

C : Develop a quality mission statement for the facility

D : Help senior management create a vision statement for the facility

Answer: C

Question 3

Which of the following are good reasons for including workforce personnel on project teams?

I: Provide subject matter expertise.

II: Reduce the upper management time commitment.

III: Increase worker participation in the improvement process.

IV: Reduce the direct-labor allocation on over-budget product lines.

A : I and III only

B : II and IV only

C : I, III, and IV only

D : I, II, III, and IV

Answer: A

Question 4

All but one of the following represents good communicating skill. Which one does not?

A : Body language and voice convey the same message.

B : Use open-ended and closed questions at appropriate times.

C : Since the brain works much faster than speaking, use the time while another person is speaking to plan your next comment or question.

D : Use a paraphrasing technique to clarify your understanding of what was said.

Answer: C

Question 5

Which of the following is an internal failure cost?

A : Field trials

B : Rework of rejects

C : Special tests

D : Returned goods

Answer: B

Name:	Manager of Quality/Organizational Excellence Certification
Exam Code:	CMQ-OE
Certification:	ASQ
Vendor:	ASQ
Total Questions:	670
Last Updated:	Apr 22, 2024

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