CIS-ITSM Practice Online

Question 1

A developer wishes to improve runtime performance of Apex calls by caching results on the client.

What is the best way to implement this?

A : Decorate the server-side method with @AuraEnabled(cacheable=true).

B : Set a cookie in the browser for use upon return to the page.

C : Call the setStorable() method on the action in the JavaScript client-side code.

D : Decorate the server-side method with @AuraEnabled(storable=true).

Answer: A

Question 2

Which table does the "Knowledge Base" table extend from?

A : task

B : None of the listed answers

C : kb_knowledge_core

D : kb_knowledge

Answer: B

Question 3

(Utah) Which CMDB feature tracks the activities and history of data sources as they insert and update Cl attributes?

Select 2 Answers from the below options.

A : CMDB Data Manager

B : CMDB CI Lifecycle Management

C : CMDB 360

D : Multisource CMDB

E : CI Class Manager

Answer: C,D

Question 4

One of the features in ServiceNow ITSM is to keep monitoring configuration items and identify recurring issues.

A : True

B : False

Answer: A

Question 5

Under which circumstances is it appropriate to accept the risk of a problem?

A :

A vendor is actively investigating the problem.

B : The permanent fix will be implemented in a future patch or release.

C : A change request is pending implementation.

D : The permanent fix is too costly and the documented workaround is sufficient.

Answer: D

Name:	Certified Implementation Specialist - IT Service Management
Exam Code:	CIS-ITSM
Certification:	Certified Implementation Specialist
Vendor:	ServiceNow
Total Questions:	834
Last Updated:	May 15, 2024