Total 88 Questions |
Updated On: May 14, 2024
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| Name: | Certified Implementation Specialist - Field Service Mangement |
| Exam Code: | CIS-FSM |
| Certification: | Certified Implementation Specialist |
| Vendor: | ServiceNow |
| Total Questions: | 88 |
| Last Updated: | May 14, 2024 |
What does it mean when you set a work order task as an upstream task?
What assignment method uses this calculation for task assignment '(Criteria_1 rating x Criteria_1 weight) / total criterion weight + (Critena_2 rating x Critena_2 weight) / total criterion weight + (Critena_3 rating x Criteria_3 weight) / total of criterion weight'?
When can work order tasks be dispatched?
As it pertains to dynamic scheduling configuration, if you are ranking agents based on the number of parts available in the agent stockroom, which matching criterion should you configure in the task filters?
Users can be assigned work order tasks and edit these records if they: (Choose two.)