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| Name: | Microsoft Certified: AI Business Professional |
| Exam Code: | AB-730 |
| Certification: | Microsoft AI Business Solutions |
| Vendor: | Microsoft |
| Total Questions: | 450 |
| Last Updated: | Oct 25, 2026 |
You’re helping an AB-730 candidate explain what it means to “configure an agent that has knowledge” in Microsoft 365 Copilot. They list several actions a maker might take.
Which TWO actions directly contribute to giving an agent the knowledge it needs for a specific scenario?
A project manager at Tailwind Traders is using Microsoft 365 Copilot in Word to improve a status report for executive review. Their first prompt is just “Make this better,” and the answer is vague and misses key dependencies. They want a more targeted response that focuses on senior leaders, uses the open document, and references last month’s status file in OneDrive.
Which prompt is the most effective starting point?
Northwind Traders recently rolled out both Analyst and Researcher agents. After a month, adoption metrics show poor satisfaction scores from both Finance and the Strategy Office. You review feedback and identify the following issues:
Issues:
Finance is using Researcher for spreadsheet-heavy work and complaining about vague qualitative answers
Strategy is using Analyst for broad market research and complaining about missing external context and citations
Users say they are “guessing” which agent to use and receive inconsistent guidance from different trainers
Which action should you take to resolve these issues?
A marketing lead often returns to a few key Copilot conversations—such as “Launch messaging – APAC” and “Brand risk review”—but currently all their chats are called “New chat” with dates. They ask:
“What’s the simplest built-in step I should take right after an important session so I can quickly find it later in the Conversations list?”
To support this goal, they should ______.
You’ve built a great prompt that generates a weekly pipeline summary everyone loves. How should you share it so the whole sales team can reuse it consistently?