Total 96 Questions |
Updated On: Sep 11, 2026
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| Name: | Microsoft Certified: Agentic AI Business Solutions Architect |
| Exam Code: | AB-100 |
| Certification: | Microsoft AI Business Solutions |
| Vendor: | Microsoft |
| Total Questions: | 96 |
| Last Updated: | Sep 11, 2026 |
A company uses a fine-tuned Microsoft Foundry model that requires frequent updates as new customer feedback becomes available. You need to design an application lifecycle management (ALM) process that meets the following requirements: Data changes must be tracked and versioned. The model must be retrained consistently by using approved training data. Which two actions should you include in the design? NOTE: Each correct selection is worth one point.
You need to recommend a solution to integrate a Microsoft Copilot agent with a Microsoft Dynamics 365 Contact Center chat channel. The agent must respond to customer questions and hand off the conversation to a live customer service representative when the customer requests an escalation. What should you recommend?
A company has an AI solution built by using Microsoft Copilot Studio and Power Platform. The solution is used by the company's sales, marketing, and customer service teams. You are performing a return on AI investment (ROAI) analysis to evaluate the impact of the solution. You need to identify which measurable business drivers to include in the analysis. Which two business drivers should you identify? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
A company uses Microsoft 365 and Dynamics 365
You need to recommend a solution lo automatically summarize email threads, generate suggested
replies in Microsoft Outlook, and provide meeting preparation summaries that include relevant
customer relationship management (CRM) data.
Solution: You recommend Microsoft 365 Copilot for Sales.
Does this meet the goal?
A company has a canvas app named App1 in a Microsoft Power Platform environment named Env1. Env1 uses a customer-managed key for data encryption. App1 connects to multiple data sources to retrieve and update customer and order information. You need to recommend a solution to add Microsoft Copilot components to Appl. The solution must NOT modify the current security or encryption configurations of Env1. What should you include in the recommendation?