Total 63 Questions |
Updated On: May 13, 2024
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| Name: | Avaya Aura Contact Center Maintenance and Troubleshooting |
| Exam Code: | 3313 |
| Certification: | ACSS |
| Vendor: | Avaya |
| Total Questions: | 63 |
| Last Updated: | May 13, 2024 |
A Contact Center administrator reports that when attempting to add an agent they are unable to assign a Domain User Name from the list of browsed user accounts. The account status is shown as "Assigned". What has caused this condition?
Which two Avaya Aura Contact Center (AACC) Log files can be analyzed using the Avaya SIP Sleuth tool? (Choose two.)
Real displays are not being updated with data. You suspect that CCMA is not receiving real-time data from CCMS. To verify that the Multicast transmission is being received from the CCMS you open a command prompt window and type which command?
A technician is using the Avaya Grep tool to extract and debug Contact Center Call specific logs. On the Search tab of the Avaya Grep tool, which three Search Parameters can be used to find Call IDs? (Choose three.)
While investigating an issue with Contact Center Manager Server (CCMS), you discover that the Task Flow Executor (TFE) frequently restarts. In an effort to discover the cause of the restarts, you decide to review the TFE log file. Which file contains the most recent TFE logs?